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Privacy Policy

This Privacy Policy describes how Fluffy Dog Studio (collectively referred to as “Fluffy Dog Studio,” "we," "us," or "our" in this privacy notice) collects, uses, and shares information when you play any of our mobile applications on the Apple AppSTore and on the Google Play Store, such as Sparrows (the "App"). 


We are aware of the concerns of how personal data (also referred to as personal information, being any information that relates to an identified or identifiable individual) is used and shared, and we take your privacy seriously. 


By downloading and using the App, you agree to the terms outlined in this policy, thereby consenting to the fact that we will collect, use, and share your data in the following manner.


1. Information We Collect


1.1 Personal Information:

We may collect personal information that you provide to us directly, such as your name (first and last names), email address, and other contact information when you register or communicate with us. If you provide us with feedback or contact us via email, we will collect your name and email address, as well as any other content included in the email, in order to send you a reply (OR When you share feedback or reach out to us through email, we will gather your name and email address, along with any additional content provided in the email, to facilitate our response to you). 


1.2 Usage Information:

We automatically collect certain information about your device and how you interact with the App. This includes information about your device, IP address, operating system, and app usage data.

Our apps do use third party services that may collect information used to identify you.


See the following links for more information


1.3 Log Data:

We want to inform you that whenever you use our Service, in the case of an error in an app, we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.


​1.4 Cookies:

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.


This Service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.


2. How We Use Your Information


2.1 Providing and Improving the App:

We use the information we collect to operate and improve the App, customize your experience, and understand how users interact with our services. 


2.2 Communications:

We may use your contact information to send you updates about the App, respond to inquiries, and provide customer support.


3. Information Sharing and Disclosure


3.1 Third-Party Service Providers:

We may share your information with third-party service providers who assist us in providing, maintaining, and improving the App. These service providers are bound by confidentiality agreements and are not allowed to use your information for any other purpose.


3.2 Legal Compliance:

We may disclose your information to comply with applicable laws, regulations, or legal requests.

4. Security


We value your trust in providing us with your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.


5. Children’s Privacy


These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.


6. Your Choices


You can manage your account settings and preferences within the App. You have the option to choose not to share your Personal Data with us; however, please be aware that certain data may be necessary for registration or to access some of our features. 


If you have questions or concerns about your privacy, please do not hesitate to contact us at


7. Changes to this Privacy Policy


We may update this Privacy Policy from time to time. You are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.


8. Contact Us


If you have any questions or concerns about this Privacy Policy, please contact us at


By using the App, you agree to the terms outlined in this Privacy Policy.


Fluffy Dog Studio

#102-1231 Pacific Blvd, Vancouver, BC, V6Z 0E2


Last updated: January 18, 2024

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